Privacy Policy

Privacy Statement

Deceased Estate Administrators (DEA) is committed to safeguarding the privacy and confidentiality of all personal information entrusted to us. This Privacy Statement explains how we collect, use, store, and protect personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).

1. Collection of Information

We collect personal information that is necessary to administer deceased estates and provide related services. This may include identification documents, financial details, contact information, and estate-related records.

2. Purpose of Processing

Your personal information is used only for:

• Administering and winding up deceased estates;
• Meeting statutory and regulatory obligations (e.g. reporting to the Master of the High Court, SARS, and other authorities);
• Communicating with you and keeping you informed of progress;
• Internal record-keeping and compliance purposes.

3. Sharing of Information

We will not sell or disclose your personal information to third parties. Information will only be shared where it is legally required or necessary to deliver our services (for example, with the Master’s Office, SARS, conveyancers, or other professionals involved in estate administration).

4. Security of Information

DEA takes reasonable technical and organisational steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

5. Retention of Information

Personal information is retained only as long as necessary to fulfil the purpose for which it was collected, or as required by law.

6. Your Rights

In terms of POPIA, you have the right to:

• Access your personal information;
• Request correction or deletion of inaccurate or unnecessary information;
• Object to the processing of your information, subject to legal requirements.

7. Contact Details

For any privacy-related queries or to exercise your rights, please contact:

Deceased Estate Administration (Pty) Ltd

Email: support@deceasedestatesadministration.co.za

Tel: 076 873 8539